General Practice Liaison (GPL) Program

Our General Practice Liaison Program (GPL) has been established in conjunction with Eastern Health to improve communication between General Practitioners and hospitals.

The Program endeavours to ensure that communication happens promptly and is focused on the person and their care needs. Multidisciplinary liaison meetings are held with each hospital and an overarching Eastern Health GP Liaison Steering Committee coordinates activities across all Eastern Health sites. We also provide opportunities for GPs to improve their skills through a series of practical education forums.

Recent activities include:

Ongoing engagement with Maroondah Hospital, principally through the Communications Working Group. This group includes representatives from Medicine, Outpatients, Emergency Department, Health Information Services and others as required.
GP satisfaction survey
Hospital discharge summary audit
GP referral audit
Emergency Scenarios education for GPs
Fracture Management skills development for GPs

For queries relating to the GPL program, please contact Greg Poynter, GP Liaison Officer, on 9871 1000.

Feedback from GPs about Eastern Health services: Compliments and Complaints Form

We have developed a form to capture feedback from GPs about interactions with Eastern Health services and any other related issues. We will follow up any compliments and complaints as far as possible and inform interested parties of the outcome.

Please click here to download the form. Send the completed form to Greg Poynter at Eastern Ranges GP Association by mail or by email at greg.poynter@ergpa.com.au . For any queries please call Greg on 9871 1000.

General Practitioners Credentialed with Birralee Maternity Services for Shared Care

Here is the current listing of Shared Care Maternity GPs that are credentialed with Birralee Maternity, Eastern Health. The list also includes their practices and contact details. For any queries, please call Greg Poynter on 9871 1000.

Eastern Health GP Liaison Newsletter: Information about Eastern Health services

The Eastern Health GP Liaison Newsletter document provides information about the GP Liaison Program and many Eastern Health services relevant to GPs. It includes a note from the Chief Medical Officer and an update on the Box Hill Hospital Redevelopment Project. The Newsletter will be a regular source of information for GPs throughout 2012. Please find the Newsletter on the ERGPA website. For further information, please call Greg Poynter, GP Liaison Officer, on 9871 1000.

Here is the newsletter

Referrals to Eastern Health Emergency Departments: Call Ahead

Calling ahead and talking to an ED Admitting Officer or Triage Nurse can quickly clarify any uncertainties about the referral of your patient. Calling also assists the ED by providing time to prepare and streamlines the referral process. The direct line phone numbers to the Emergency Departments are: Angliss Hospital 9759 1999, Box Hill Hospital 9895 3216, Maroondah Hospital 9871 3562. For any queries, please call Greg Poynter on 9871 1000.